Returns & Refunds

100% Satisfaction Guaranteed

We put a lot of love and time into creating Sterling & Jewels products and we hope that you will love them as much as we do. We are so committed to delivering these high- quality products to you that we offer you a hassle-Free 30-day Money Back Guarantee*.

We accept all returns within 30 days of delivery. If your item has a quality issue or manufacturing defect in its materials or workmanship, you can return it at any time.

*This guarantee does not cover product damage that may have resulted from normal wear & tear, accidental damage caused by the user, faults as a result of willful or negligent operation, or any other handling. 
Proof of defect (photos or videos) is mandatory and will be requested by our team.

Let us help you before returning products – Because We Care!

Customer happiness is our top priority. If for any reason you are not satisfied with our products, please do not hesitate to contact us at We want to hear from you, so that we can make things right.

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